Privacy policy

Last updated: 14/12/2025

Glow My Car (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

  • Visit our website
  • Purchase products from our online store
  • Book or enquire about our mobile detailing services
  • By using our website, online store, or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Billing and shipping address

Order & Payment Information

  • Products purchased
  • Order history
  • Payment details (processed securely by third-party payment providers — we do not store card details)

Service Information

  • Vehicle details (make, model, condition)
  • Booking details and service history

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data

2. How We Collect Information

  • We collect information when you:
  • Place an order through our online store
  • Book a mobile detailing service
  • Contact us via website, email, phone, or social media
  • Subscribe to newsletters or promotions
  • Browse our website (via cookies and analytics tools)

3. How We Use Your Information

  • We use your information to:
  • Process and fulfil online orders
  • Deliver purchased products
  • Provide mobile detailing services
  • Communicate about orders, bookings, or enquiries
  • Process payments and issue invoices
  • Improve our website, services, and product offerings
  • Send marketing or promotional messages (only with your consent)
  • Comply with legal and tax obligations in New Zealand

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Shopify (e-commerce platform)
  • Payment providers (e.g. Stripe, PayPal)
  • Shipping and logistics partners (for product delivery)
  • Analytics services (e.g. Google Analytics)
  • Marketing platforms (e.g. Meta / Instagram advertising)

All third parties are required to handle your information securely and only for their intended purpose.

5. Cookies & Tracking Technologies

  • Glow My Car uses cookies and similar technologies to:
  • Enable essential website functionality
  • Remember user preferences
  • Analyse website traffic and performance
  • Improve shopping and browsing experience

You can control or disable cookies through your browser settings.
Disabling cookies may affect some website features.

6. Data Security

We take reasonable steps to protect your personal information.
Payment transactions are processed securely through PCI-compliant third-party payment providers.

7. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Ask how your information is used or shared

To exercise these rights, please contact us.

8. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised date.

10. Contact Us

Glow My Car
E-mail: glowmycar.nz@gmail.com
Phone: +64 21 0235 0748
Instagram: @glowmycar_nz
Website: www.glowmycar.co.nz